Last Updated: 20 October 2026
Thank you for choosing TARPAULIN DIRECT UK. Whether you’re covering a trailer, protecting a building site or sheltering garden furniture, we want paying for your order to be quick, safe and straightforward. This policy explains the payment options available on our website and how we protect your payment information.
Payment Options We Accept
You can pay for your order using any of the following:
- Visa
- Mastercard
- American Express
- Maestro
- Discover
Payment is taken at the time you place your order. Your order is confirmed and sent for processing only once the payment has been approved by your card issuer or payment provider.
Currency
All prices on our website are shown in, and charged in, Pound Sterling (GBP £). If you are using a card issued outside the United Kingdom, your bank may add a currency conversion or overseas transaction fee. Please check with your card provider for details of any such charges.
How We Keep Your Payment Safe
Every payment is handled through trusted, encrypted payment processors that meet PCI DSS (Payment Card Industry Data Security Standard) requirements. We never store your full card number on our systems, and your payment details are transmitted securely from start to finish.
Authorisation and Fraud Prevention
By entering your payment details, you confirm that you are the cardholder or have permission to use that payment method. To protect our customers, we may hold, cancel or decline any order that appears suspicious, or where a payment cannot be verified or authorised.
Billing Details
Please make sure the billing name and address you enter at checkout match the details held by your bank or card provider. Mismatched information can cause your payment to be declined or your order to be delayed.
Declined or Unsuccessful Payments
If your payment does not go through, your order will not be placed. We recommend checking your card details, confirming you have sufficient funds, or contacting your bank. If the problem continues, our customer support team will be glad to help.
Refunds
Approved refunds are returned to the original payment method used at checkout. Eligibility and processing times are explained in full in our Refund Policy.
Contact Us
If you have any questions about payments or run into any issues at checkout, please get in touch:
Website: TARPAULIN DIRECT UK
Company Name: TARPAULIN DIRECT UK LTD
Company Number: 13190257
Email: info@tarpaulindirectuk.co.uk
Phone: +44 7888 876995
Registered Address: 120 High Road, London, England, N2 9ED, United Kingdom
Time Zone: (GMT+00:00) London